How should a nurse respond to a patient expressing anxiety about a procedure?

Offering reassurance and providing information about the procedure is essential in addressing a patient's anxiety. When patients express anxiety, they often do so because they feel uncertain or uninformed about what to expect. By taking the time to explain the procedure, outline what will happen, and provide reassurances about safety and outcomes, the nurse helps to empower the patient. This approach fosters trust and can significantly mitigate feelings of fear and anxiety. Clear communication allows patients to feel more in control of their situation, which can enhance their overall experience and cooperation during the procedure.

In contrast, avoiding the subject might leave the patient feeling neglected or unsupported, while referring them to another healthcare provider could further heighten anxiety about the continuity of care. Rushing to complete the procedure disregards the patient's emotional state and fails to address their concerns, which is crucial for a positive patient experience.